Responsible Gaming

Gaming Should Be Entertainment, Not Income

At bananafestival.org, we're committed to promoting responsible gaming practices. Online gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Games are designed with a house edge, meaning the odds always favour the casino in the long term.

Please gamble responsibly and within your means. Only spend money you can afford to lose.

Age Verification

In Australia, you must be at least 18 years of age to participate in online gaming. We take age verification seriously and reserve the right to request proof of age at any time. If you are under 18, please do not attempt to access gaming services.

Parents and guardians should be aware of gaming sites and monitor online activity to protect young people.

Warning Signs of Problem Gambling

If you recognize any of these warning signs in yourself or someone else, it may indicate problem gambling:

• Spending more time or money on gaming than intended
• Chasing losses by gambling more to win back lost money
• Hiding gambling activity or lying about the amount wagered
• Experiencing anxiety, irritability, or mood changes related to gaming
• Neglecting work, family, education, or social responsibilities
• Borrowing money or using credit to fund gaming
• Failing repeatedly to cut back or stop gaming
• Using gaming to escape problems or cope with negative emotions
• Experiencing financial difficulties due to gaming

If you notice these signs, please reach out for support immediately.

Self-Help Tools & Safer Gaming Features

We provide tools to help you maintain control of your gaming:

• Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose over a set period
• Reality Checks: Receive regular reminders of how long you've been gaming and how much you've spent
• Time Limits: Set session time limits to prevent excessive play
• Self-Exclusion: Temporarily or permanently close your account if you need a break from gaming
• Account Cooling Off: Request a mandatory break from your account (typically 24 hours to several weeks)

If you'd like to use any of these features, please contact our customer support team or visit your account settings.

Where to Get Help

If you're struggling with problem gambling, professional support is available. The following organizations provide free, confidential assistance:

Australia

• Gambling Help Online – Free counselling and support service
  www.gamblinghelponline.org.au
  Phone: 1800 858 858 (free, confidential, available 24/7)

United Kingdom

• GamCare – Free gambling support and counselling
  www.gamcare.org.uk
• GamStop – National self-exclusion scheme
  www.gamstop.co.uk

Canada

• Responsible Gambling Council – Evidence-based resources and support
  www.responsiblegambling.org

United States

• National Council on Problem Gambling – Information and referral services
  www.ncpgambling.org
  Helpline: 1-800-GAMBLER (1-800-426-2537)

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal center for health education
  www.bzga.de

If You Need Help, Take Action Today

Problem gambling can affect your mental health, finances, relationships, and wellbeing. You are not alone, and help is available.

If you or someone you know is struggling with gambling, please:

• Contact one of the support organizations listed above
• Speak with a trusted friend, family member, or healthcare provider
• Use the self-help tools available on this site
• Consider self-exclusion if needed

Recovery is possible. Reach out for help today.